# Reinstate a cancelled direct debit mandate

Endpoint: PUT /customers/directdebitmandates/{id}:reinstate
Version: 1.0.0
Security: Biller Access Token (Staging), Biller Access Token (Production)

## Path parameters:

  - `id` (string, required)

## Response 200 fields (application/json):

  - `id` (string)
    The ID of the mandate

  - `creationTime` (string)
    The creation time of the mandate

  - `lastUpdateTime` (string)
    The last time when the mandate was updated

  - `distributionTime` (string)
    The time when the mandate was sent to the customer

  - `authorisationTime` (string)
    The time when the mandate was signed by the customer

  - `submissionTime` (string)
    The time when the mandate was submitted to the payment provider

  - `status` (string)
    The mandate status
    Enum: "CREATED", "PENDING", "ACTIVE", "CANCELLED", "MIGRATING"

  - `failureReason` (string)
    The reason for failing to set up the mandate

  - `statusReasonCode` (string)
    The reason as predefined code why the mandate is in a certain status
    Enum: "PENDING_DD_CAPABILITY", "PENDING_ACTIVATION", "MIGRATED", "BANK_ACCOUNT_CHANGED", "INCORRECT_BANK_DETAILS", "INSTRUCTION_CANCELLED_BY_PAYER", "PAYER_DECEASED", "ACCOUNT_TRANSFERRED", "ADVANCE_NOTICE_DISPUTED", "AMOUNT_DISPUTED", "MANDATE_NOT_FOUND", "DISPUTE_TOO_EARLY", "DISPUTE_TOO_LATE", "INVALID_SORT_CODE", "INVALID_ACC_NUMBER", "ACCOUNT_CLOSED", "CANCELLED_ON_DEMAND", "REINSTATED", "OTHER"

  - `statusReason` (string)
    Reason explaining the current status of the direct debit mandate, especially useful for failure cases.

  - `customer` (object)
    The customer details

  - `customer.id` (string)
    The Adfin id of the customer.

  - `customer.externalId` (string)
    The id of the customer from the platform that is integrating with Adfin.

  - `customer.name` (string)
    The full name of the customer.

  - `customer.creationTime` (string)
    The time the customer was created.

  - `customer.lastUpdatedTime` (string)
    The last time when the customer was updated.

  - `customer.people` (array)
    The list of people assigned to the customer.

  - `customer.people.id` (string)
    The internal id of the person.

  - `customer.people.firstName` (string)
    The first name of the person.

  - `customer.people.lastName` (string)
    The last name of the person.

  - `customer.people.email` (string)
    The email of the person.

  - `customer.people.phoneNo` (string)
    The phone number of the person.

  - `customer.people.isPrimaryContact` (boolean)
    True if this person is a primary contact.

  - `customer.people.isIncludedInCommunications` (boolean)
    True if this person is included in the customers communications.

  - `customer.people.validForEmailCommunication` (boolean)

  - `customer.people.validForPhoneCommunication` (boolean)

  - `customer.addresses` (array)
    The list of the addresses for the customer.

  - `customer.addresses.id` (string)
    The internal id of the address.

  - `customer.addresses.city` (string)
    The name of the city.

  - `customer.addresses.postalCode` (string)
    The postal code.

  - `customer.addresses.country` (string)
    The name of the biller country.

  - `customer.addresses.addressLine1` (string)
    The name of the street, and the house or building number.

  - `customer.directDebitMandate` (object)
    Direct Debit details (if a mandate was created).

  - `customer.directDebitMandate.id` (string)
    The id of the direct debit mandate.

  - `customer.directDebitMandate.status` (string)
    Current status of the direct debit.
    Enum: "CREATED", "PENDING", "ACTIVE", "CANCELLED", "MIGRATING"

  - `customer.directDebitMandate.creationTime` (string)
    The time when the mandate was created

  - `customer.directDebitMandate.lastUpdatedTime` (string)
    The last time when the mandate was updated

  - `customer.directDebitMandate.url` (string)
    The URL where the customer can sign the direct debit mandate.

  - `customer.billerBankAccount` (object)
    Biller bank account for bank transfers

  - `customer.billerBankAccount.accountHolderAddress` (object)
    Address of the bank account holder. Optional; used for compliance and verification.

  - `customer.billerBankAccount.accountHolderName` (string, required)
    Full name of the bank account holder as registered with the bank.

  - `customer.billerBankAccount.bankAccount` (object, required)
    Bank account identifiers (e.g., account number and sort code or IBAN/BIC).

  - `customer.billerBankAccount.bankAccount.accountNumber` (string)

  - `customer.billerBankAccount.bankAccount.sortCode` (string)

  - `customer.billerBankAccount.bankAddress` (object)
    Address of the banking institution. Optional.

  - `customer.billerBankAccount.currencyCode` (string, required)
    Currency of the bank account (ISO 4217).
    Enum: "AED", "AFN", "ALL", "AMD", "ANG", "AOA", "ARS", "AUD", "AWG", "AZN", "BAM", "BBD", "BDT", "BGN", "BHD", "BIF", "BMD", "BND", "BOB", "BRL", "BSD", "BTN", "BWP", "BYR", "BZD", "CAD", "CDF", "CHF", "CLP", "CNY", "COP", "CRC", "CUC", "CUP", "CVE", "CZK", "DJF", "DKK", "DOP", "DZD", "EGP", "ERN", "ETB", "EUR", "FJD", "FKP", "GBP", "GEL", "GGP", "GHS", "GIP", "GMD", "GNF", "GTQ", "GYD", "HKD", "HNL", "HRK", "HTG", "HUF", "IDR", "ILS", "IMP", "INR", "IQD", "IRR", "ISK", "JEP", "JMD", "JOD", "JPY", "KES", "KGS", "KHR", "KMF", "KPW", "KRW", "KWD", "KYD", "KZT", "LAK", "LBP", "LKR", "LRD", "LSL", "LYD", "MAD", "MDL", "MGA", "MKD", "MMK", "MNT", "MOP", "MRO", "MUR", "MVR", "MWK", "MXN", "MYR", "MZN", "NAD", "NGN", "NIO", "NOK", "NPR", "NZD", "OMR", "PAB", "PEN", "PGK", "PHP", "PKR", "PLN", "PYG", "QAR", "RON", "RSD", "RUB", "RWF", "SAR", "SBD", "SCR", "SDG", "SEK", "SGD", "SHP", "SLL", "SOS", "SPL", "SRD", "STD", "SVC", "SYP", "SZL", "THB", "TJS", "TMT", "TND", "TOP", "TRY", "TTD", "TVD", "TWD", "TZS", "UAH", "UGX", "USD", "UYU", "UZS", "VEF", "VND", "VUV", "WST", "XAF", "XCD", "XDR", "XOF", "XPF", "YER", "ZAR", "ZMW", "ZWD"

  - `customer.timezone` (string)
    The timezone of the customer.

  - `customer.discount` (object)
    The discount applied for the customer.

  - `customer.discount.percentage` (number)
    The discount as a percentage to be applied for the invoices.

  - `customer.discount.period` (integer)
    The period in hours until the discount expires.

  - `customer.externalData` (array)
    References about this customer from external platforms Adfin integrates with, such as ID, etc.

  - `customer.externalData.connectorType` (string, required)
    The name of the platform for which this data is stored for.
    Enum: "XERO", "QUICKBOOKS"

  - `customer.externalData.id` (string, required)
    The ID of the Customer in the external platform.

  - `customer.externalData.name` (string)
    The name of the Customer in the external platform.

  - `customer.tags` (array)
    The tag ids associated with the customer.

  - `customer.status` (string)
    The status of the customer (ACTIVE, ARCHIVED)
    Enum: "ACTIVE", "ARCHIVED"

  - `customer.statusReasonCode` (string)
    The reason as a predefined code for why the customer is in a certain status
    Enum: "MERGED", "ARCHIVED_MANUALLY"

  - `customer.settings` (object)
    Customer settings

  - `customer.settings.paymentSettings` (object)
    Customer payment settings

  - `customer.settings.paymentSettings.allowPartialPayments` (boolean)
    Indicates whether partial payments are allowed

  - `customer.settings.paymentSettings.minPartialPaymentAmount` (number)
    The minimum amount for partial payments

  - `customer.settings.paymentSettings.surchargeIsEnabled` (boolean)
    Indicates whether a surcharge is applied to commercial card payments

  - `customer.trackingItems` (array)
    The tracking item catalogues associated with the customer.

  - `customer.trackingItems.id` (string)
    The id of the tracking item catalogue entry

  - `customer.trackingItems.name` (string)
    The name of the tracking item catalogue entry

  - `customer.trackingItems.externalData` (array)
    The external data of the tracking item catalogue entry

  - `customer.trackingItems.externalData.externalId` (string)
    The unique id of the item in the external platform.

  - `customer.trackingItems.items` (array)
    The child tracking items (options) of this category

  - `customer.office` (object)
    The office associated with the customer.

  - `customer.office.id` (string)
    The unique identifier of the office.

  - `customer.office.name` (string)
    The name of the office.

  - `customer.office.trackingItemId` (string)
    The tracking item identifier.

  - `customer.office.details` (object)
    The office contact and address details.

  - `customer.office.details.email` (string)
    The office email address.

  - `customer.office.details.addressLine1` (string)
    The first line of the address.

  - `customer.office.details.addressLine2` (string)
    The second line of the address.

  - `customer.office.details.city` (string)
    The city.

  - `customer.office.details.country` (string)
    The country.

  - `customer.office.details.postcode` (string)
    The postcode.

  - `redirectUrl` (string)
    The (optional) redirect URL to redirect the user after they sign the mandate

  - `sender` (object)
    The sender details

  - `sender.name` (string)
    The registration name of the sender.

  - `bankAccountNumber` (string)
    The mandate bank account number

  - `sortCode` (string)
    The mandate sort code

  - `bankAccountHolderName` (string)
    The mandate bank account holder name


## Response 400 fields

## Response 404 fields